Siciliafredda.com respects your privacy and secures your online safety seriously. In order to provide you with the best products, efficient customer service and fast updates, we record a variety of information from your visit to our site. To better protect your privacy, we’d like to explain our online information practices and teh way your information is collected and used. 

This privacy statement describes how siciliafredda.com collects and uses the personal information you provide on our website and regarding our use of your personal information. By visiting our website, you accept the practices described in this Notice.

1. Collection of Personal Information

We collect information from you in several different ways on this website. One goal in collecting personal information from you is to provide an efficient, meaningful, and customised experience.

(a) Enquiries and requests. When contacting us you might have to complete an online form. You will be prompted to provide us with certain personal information, including your name, phone number and email address. These kinds of personal information are used to communicate with you about your enquiry on our site and for internal marketing purposes.

(b) Email Addresses. Several locations of the website permit you to enter your email address for purposes including: free promotional notices; to answer your request, to inform you with a new brand, or to request to sign up for our email newsletter.

(c) We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

(d) Log Files. As is true of most websites, the website server automatically recognises the Internet URL from which you access this Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

(e) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this website, you have represented and warranted that you are either 18 years of age or using the website with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

2. Information Use and Disclosure.

(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our website’s content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

(b) Communications with You: We will use your personal information to communicate with you about our site, and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to request us to notify you when we receive a new brand, new product style, or product; to sign up for our email newsletter and special offers. If you submit your email address, we will use it to deliver the information to you. We always permit you to opt out of future emails (see opt out section below for more details). If we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.:

(c) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it is possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Notice in effect.

3. Security

For transmitting your personal information to us, we use a secure server (SSL), which encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorized access. You can discover if you are on a secure page by viewing the URL of the page – if it begins with “https://” or a padlock appears, you are then transmitting to a secure server.

We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.

Use of Cookies

Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:

• To identify you
• To customize our site for you
• To help improve navigation

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our website if you do so.

We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.

Disclaimer

Siciliafredda.com strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither siciliafredda.com nor any employee or representative of siciliafredda.com will be liable for damages arising from the use of this website or the products advertised here.